Faq
Order Processing & Shipping
How long does order processing take?
Orders are typically processed within 1-2 business days. During peak seasons, processing may take up to 3 business days.
What shipping methods are available?
We offer standard and express shipping options. Delivery times vary by destination and shipping method selected at checkout.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times will be calculated at checkout.
Returns & Warranty
What is your return policy?
We accept returns within 30 days of delivery for unused products in original packaging. Please contact our support team at [email protected] to initiate a return.
Do your products come with warranty?
Most products come with a manufacturer's warranty ranging from 6 months to 2 years. Warranty information is included with each product.
Product Information
Are your products authentic?
All products sold on GizmoMercado are 100% authentic and sourced directly from manufacturers or authorized distributors.
Do you provide product specifications?
Detailed specifications are available on each product page. If you need additional information, please contact us at [email protected].
Payment & Security
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment methods. All transactions are encrypted for your security.
Is my payment information secure?
Yes, we use industry-standard SSL encryption to protect all payment transactions. We do not store your full payment details on our servers.
Technical Support
Where can I find product manuals?
Product manuals are available for download on each product page. For additional technical support, please contact us at [email protected].
How do I troubleshoot my device?
Basic troubleshooting guides are available in product manuals. For complex issues, our support team can assist you via email.